Coram CVS Specialty Infusion Services (Coram) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with 45 CFR § 92.101(a)(2)). Coram does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.
Coram:
-
Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
-
Qualified sign language interpreters
-
Written information in other formats (large print, audio, accessible electronic formats, other formats).
-
-
Provides free language assistance services to people whose primary language is not English, which may include:
-
Qualified interpreters
-
Information written in other languages.
-
If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, call Customer Care at 1-800-423-1411 (TTY:711).
If you believe that Coram has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Civil Rights Coordinator
Attn: 1557 Coordinator
CVS Pharmacy, Inc.
1 CVS Drive, MC 2332
Woonsocket, RI 02895
Email: Coordinator1557@cvshealth.com
Fax: 401-652-9935
You can file a grievance in person or by mail, email, or fax. If you need help filing a grievance, the Civil Rights Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, DC 20201
1-800-368-1019, 800-537-7697 (TDD).
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html
This notice is available at Coram's website: https://www.coramhc.com
Get Help in Other Languages
ENGLISH
To access language services at no cost to you, call 1-800-423-1411 (TTY: 711).
ARABIC
للحصول على الخدمات اللغوية دون أي تكلفة، الرجاء الاتصال على الر ق423-1411 -800-1 (رقم هاتف الصم والبكم: 711) .
CHINESE (TRADITIONAL)
如欲使用免費語言服務，請致電 1-800-423-1411 (TTY: 711)。
FARSI (PERSIAN)
برای دسترسی به خدمات زبان به طور رایگان، با شماره 1-800-423-1411 (TTY: 711) تماس بگیرید.
FRENCH
Afin d'accéder aux services langagiers sans frais, composez le 1 800 423-1411 (TTY: 711).
FRENCH CREOLE HAITIAN
Pou jwenn sèvis lang gratis, rele 1-800-423-1411 (TTY: 711).
GERMAN
Um auf für Sie kostenlose Sprachdienstleistungen zuzugreifen, rufen Sie 1-800-423-1411 (TTY: 711) an.
ITALIAN
Per accedere ai servizi linguistici, senza alcun costo per lei, chiami il numero 1-800 - ### - #### (TTY: 711).
JAPANESE
言語サービスを無料でご利用いただくには、1-800-423-1411 (TTY: 711)までお電話ください。
KOREAN
무료 언어 서비스를 이용하려면 1-800-423-1411 (TTY: 711)번으로 전화해 주십시오.
POLISH
Aby uzyskać dostęp do bezpłatnych usług językowych proszę zadzwonoć 1-800-423-1411 (TTY: 711).
PORTUGUESE
Para acessar os serviços de idiomas sem custo para você, ligue para 1-800-423-1411 (TTY: 711).
RUSSIAN
Для того чтобы бесплатно получить помощь переводчика, позвоните по телефону 1-800-423-1411 (TTY: 711).
SPANISH
Para acceder a los servicios de idiomas sin costo, llame al 1-800-423-1411 (TTY: 711).
TAGALOG
Para ma-access ang mga serbisyo sa wika nang wala kayong babayaran, tumawag sa 1-800-423-1411 (TTY: 711).
VIETNAMESE
Nếu quý vị muốn sử dụng miễn phí các dịch vụ ngôn ngữ, hãy gọi tới số 1-800-423-1411 (TTY: 711).